Courses
Professor Neil ThompsonInfection Control
Failing to take infection control matters seriously, can result in residents becoming seriously ill.
31 m
Professor Neil ThompsonFire Safety Awareness & Legislation
Failing to take fire safety matters seriously is a matter of life and death, as this course clearly shows.
51 m
Professor Neil ThompsonVR Activity Delivery
This course has been produced to provide training for care home staff, hospice staff and other health & care staff to deliver VR Activity sessions with people.
Professor Neil ThompsonHealth and Safety
Failing to take health and safety matters seriously can be very costly in both human and financial terms, as this course clearly shows.
38 m
Professor Neil ThompsonPerson-Centred Care
Focusing on the individual, their needs and their experiences is at the heart of good practice.
41 m 20 s
Professor Neil ThompsonLoss and Grief
Grief is a common feature of old age, but it is often misunderstood or not recognised. This course gives staff a fuller understanding of the issues involved.
45 m 30 s
Professor Neil ThompsonCare Planning
The care plan is the focal point for delivering top-quality care. Here staff can learn what effective care planning is all about.
28 m 35 s
Professor Neil ThompsonDementia Awareness
An essential introduction to the challenges of caring for someone with dementia.
32 m
Professor Neil ThompsonInformation Management
This course explains why it is so important that sensitive confidential information is very carefully handled.
33 m 30 s
Professor Neil ThompsonSafeguarding
Sadly, abuse is more common than people realise. This course prepares staff for their duties in keeping residents safe.
41 m 20 s
Professor Neil ThompsonEquality and Diversity
Avoiding ageist assumptions and other forms of discrimination is a central part of good care practice.
31 m 10 s
Professor Neil ThompsonDuty of Candour
Mistakes will happen, but what can make matters much worse is staff trying to cover them up. This course teaches that honesty is the best policy.
25 m 45 s
Professor Neil ThompsonMental Health Problems in Old Age
Focusing mainly on anxiety and depression, this course lays a foundation of understanding to support effective care.
37 m
Professor Neil ThompsonMental Health Resilience
Care work has the potential to be stressful, and so this course explores how to develop resilience.
40 m
Professor Neil ThompsonResponding to Distress
It is essential that staff respond to a resident's distress with empathy, compassion and understanding.
34 m 40 s
Professor Neil ThompsonEffective Communication
So much depends on the ability to communicate clearly and appropriately. Staff will learn why they need to pay attention to how they communicate.
36 m
Professor Neil ThompsonWords Matter
The careless or inappropriate use of language can cause a lot of problems, and so the emphasis here is on the sensitive use of language.
28 m
Professor Neil ThompsonLeadership in Care
Developed specifically for care home owners, managers and senior staff, this course provides a sound foundation of understanding of what leadership is, why it is so important and how it can be develop
1 h 20 s
Professor Neil ThompsonHow to Maximise Staff Retention
RETENTION, a model created by Professor Neil Thompson, to help organisations to retain their staff.
1 h 2 m